Frequently Asked Questions

1. How long does shipping take?  
   - Domestic shipping within Switzerland usually takes 6-9 business days.  
   - International shipping times vary by country, typically between 7-12 business days.

2. What are your shipping costs?  
   - Domestic shipping in Switzerland is CHF 6.99.  
   - International shipping costs $7.99 , with free shipping available on orders over50.

3. Do you offer free shipping?  
   - Yes, for international orders over $50, free shipping is available.

4. Can I track my order?  
   - Yes, once your order is shipped, you will receive a tracking number via email.

5. What is your return policy?  
   - We accept returns within 14 days of delivery for unopened and unused products. Please contact support for instructions.

6. Do you ship worldwide?  
   - We ship to selected countries globally. Please check our shipping page for the list of available destinations.

7. How do I contact customer support?  
   - You can reach us at support@aambeastbrand.com or call +41 76 207 24 34 during business hours.

8. What payment methods do you accept?

- We accept major credit cards, PayPal, and other secure payment options.

9. Can I change or cancel my order?  
   - Orders can be modified or canceled within 1 hour of placement. Contact support immediately to assist.

10. Is my personal information safe?  
    Yes, we use industry-standard security measures to protect your data. Please review our Privacy Policy for details.